Privacy policy

Mezzuola s.r.l. – Privacy Policy

Mezzuola s.r.l. includes Villa Bordoni, The Chianti Cooking School, Il Guerrino and Tenuta di Monteficali. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics

What data do we collect?
How will we use your data?
How do we store your data?

Marketing

What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities
What data do we collect?

Our Company collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Our Company with most of the data we collect. We collect data and process data when you:
– Register online or place an order for any of our products or services.
– Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
– Use or view our website and booking engine via your browser’s cookies.

How will we use your data ?
Our Company collects your data so that we can:
– Process your order, manage your account – for instance, to send you booking confirmations and cancellations, payments information, to contact you directly to provide conciergerie services.
– When subscribed specifically, to e mail you with special offers on products or services we think you might like.

If you agree, Mezzuola s.r.l. will share your data with Villa Bordoni, The Chianti Cooking School, Il Guerrino, Tenuta di Monteficali, Athena Solutions s.r.l. (who provides us with booking services) and Evols s.r.l. (PMS software provider) so that they may complete your service requests and purchases, and generally enable us to provide the products and services which you have requested.

When Mezzuola s.r.l. processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?
Mezzuola s.r.l. will not directly store your information, but rather rely on those companies that provide us
with services, namely Athena Solutions s.r.l., Evols s.r.l., and The Rocket Science Group LLC (Mailchimp).
Our Company will keep your data as provided in booking, purchase /order and information forms for no longer than the time necessary for the purpose for which the personal data is processed.
Once this purpose is fulfilled, we will delete your data.

Marketing
When explicitly subscribed or agreed to by you, Mezzuola s.r.l. will send you information about products
and services of ours that we think you might like, as well as those of our brands Villa Bordoni, Il Guerrino,
The Chianti Cooking School, and Tenuta di Monteficali.
If you have agreed to receive marketing, you may always opt out at any moment, either by using the option in the market ing email received by us, or by sending us a simple email to info@villabordoni.com.
You have the right, at any moment, to stop Mezzuola s.r.l. from contacting you for marketing purposes.

What are your data protection rights?
Our Company would like to make sure you are fully aware of all your data protection rights.
Every user is entitled to the following:
– The right to access – You have the right to request Mezzuola s.r.l. for copies of your personal data. We may charge you a small fee for this service.
– The right to rectification – You have the right to request that Mezzuola s.r.l. correct any information you believe is inaccurate. You also have the right to request that Mezzuola s.r.l. complete information you believe is incomplete.
– The right to erasure – You have the right to request that Mezzuola s.r.l. erase your personal data, under certain conditions.
– The right to restrict processing – You have the right to request that Mezzuola s.r.l. restrict the processing of your personal data, under certain conditions.
– The right to object to processing – You have the right to object to Mezzuola s.r.l.’s processing of your personal data, under certain conditions.
– The right to data portability – You have the right to request that Mezzuola s.r.l. transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@villabordoni.com

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor Behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?
Mezzuola s.r.l. uses cookies in a range of ways to improve your experience on our website, including:
– Keeping you signed in
– Understanding how you use our website

What types of cookies do we use?
There are several different types of cookies, some of which our website uses:
– Functionality – Mezzuola s.r.l. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include information on your preferred language and on your location. A mix of first – party and third – party cookies are used.
– Advertising – Mezzuola s.r.l. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. However, Mezzuola s.r.l. does not share this data with third parties for advertising purposes. We may, however, share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website – namely online advertising inviting you back to our website.

How to manage cookies
You can set your browser not to accept cookies, and find instructions on how to eliminate them on allaboutcookies.org. However, in a few cases, some of our website features may not function properly as a result.

Privacy policies of other websites
The Mezzuola s.r.l. websites contain links to other websites. Our privacy policy applies only to our proprietary websites, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on 18 February 2022.

How to contact us
If you have any questions about Mezzuola s.r.l.‘s privacy policy, the data we hold on you, or youwould like to exercise any of your data protection rights, please do not hesitate to contact us.
Email us at: info@villabordoni.com
Call us: +39 055 8546230
Or write to us at: Mezzuola s.r.l. – Via San Cresci 31 – 32 – 50022 Greve in Chianti (Fi) – ITALY

Relevant Laws and Competent Authorities

Regulation (EU) 2016/679 of the European Parliament and Council.

Regulation (EU) 2016/679 of the European Parliament and Council, 27 – 4 – 2016 on the protection of natural persons regarding the processing of personal data and its free movement. The aim of the Regulation is to protect natural persons with regards to the processing of personal data, as well as the laws relating to the free circulation of such data.

The Regulation, in effect as of 25 May 2018, replaces previous Legislative Decree of 30/06/2003 no. 196

“Codice in materia di protezione dei dati personali”. The European Union Directive 25 – 11 – 2009 No. 136, amending Directive 2002/22/EC on universal service and users’ rights relating to electronic communications networks and services of the Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector, and Regulation (EC) No 2006/2004 on cooperation between national authorities responsible for the enforcement of consumer protection laws.

L.R. no. 86 of 20 – 12 – 2016 “Testo Unico del Sistema Turistico Regionale”